IronClad Assurance
We don't paint the tracks, and we don't hide the dents. We show you the dirt, and we stand by our word.
The IronPlanet IronClad Assurance symbol lets you know that one of our inspectors has personally visited the item and conducted a visual inspection of key components, taken photographs, taken selected wear-related measurements and, when appropriate, retrieved oil/fluid samples for lab analysis.
The findings from each inspection are presented free of charge for you to review before bidding on the equipment. We guarantee to you that this inspection report is a fair representation of the equipment in its true condition.
Buy with confidence at IronPlanet Auctions. With the IronClad Stamp of Assurance you can be confident that "what you see (in the inspection report) is what you get (when you receive the equipment)".
Restrictions
Using the line items, including all photos, of our Inspection Report as the basis for comparison, the buyer has one business day after receipt of the equipment to report to IronPlanet any claim of a significant discrepancy between the condition of the equipment received and the condition described in the Inspection Report, when IronClad Assurance applies. In the case that a claim is filed in accordance with the terms and conditions (see IronPlanet Terms and Conditions section VI), and if the discrepancy is validated through the IronPlanet dispute resolution process, IronPlanet may either elect to refund the purchase price plus transportation costs to the buyer, or settle such claim in another mutually beneficial manner to the buyer. Please Note: All disputes must be submitted prior to constructive receipt of the equipment, as per Section V of the IronPlanet Terms and Conditions, and are subject to a $500 excess.
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