Return Policy

IronPlanet does not accept returns at this time. Items without IronClad Assurance® are sold as-is, where-is.

Buy with Confidence with our IronClad Assurance

Look for our IronClad Assurance Equipment Condition Certification on the Machine you Want to Buy

Our IronClad Assurance equipment condition certification lets you know that one of our inspectors has personally visited the item, taken pictures and conducted a comprehensive inspection of key systems and components. What you see in the inspection report is what you get when you receive the equipment. If the item you received is not in the condition described in our inspection report, please contact us within one business day of receiving the item. Valid dispute claims will be handled in a mutually beneficial manner. For details, please see our IronClad Assurance Policy. For questions about our IronClad Assurance or to file a claim, please contact our Customer Care department Monday to Friday, 8:30 a.m. to 5 p.m. (GMT) at +1300 139 344. Items without IronClad Assurance as sold as-is, where-is and not eligible for claim submissions.

Inspection reports

Buy with confidence knowing that our items have been given a full and detailed inspection by an industry expert.

Expert Inspection Team

Our team of over 250 professional inspectors average more than 20 years of equipment experience and follow a standardized, reliable and consistent method of evaluation.

Reliable Reports

Our reports include ratings and comments for key systems and components, functional test results and many photos. For applicable equipment, we'll also include lab analysis of oil and fluids in major components and systems for contaminants and wear metals.

Buy With Confidence

With our IronClad Assurance, you can be confident that what you see in the inspection report is what you get when you receive the equipment.